FAQs

Frequently Asked Questions

How do I track my order?

Use the Track Order page with the email from checkout and your order number — every shipment event shows up in real time.

What payment methods do you accept?

We accept major cards, PayPal, Stripe, Google Pay and Apple Pay. Prices are set in USD and you pay in your own currency.

Can I get wholesale pricing?

Sign in with a WHOLESALE account to unlock tier pricing, quantity breaks, and bulk-quote requests (RFQ).

How do refunds work?

See the Refund and Refunds Policy for the full details.